Damar Services

AllThingsIT helped Damar Services maintain the health and safety of residents, improve staff training, and acknowledge performance excellence in an effort to enhance client care.

As featured by Avigilon, Damar Services’ staff of six full-time security personnel seamlessly manages the facility’s hybrid video surveillance system, which runs 24×7, using Avigilon Control Center. More than 90 Avigilon HD cameras monitor the facility’s common areas, athletic fields, playgrounds, parking lots, and perimeter. Avigilon analog video encoders boost the performance of Damar Services’ existing analog-based cameras and two Avigilon HD network video recorders (NVR) store up to 30 days of continuous surveillance video. All of this was done without degrading the existing performance of the IT network.

Benefits

  • Faster investigation times
  • Better incident prevention
  • Improved client service
  • End to end system

Avigilon Control Center Enterprise NVMS dramatically improves system performance, reliability, and manageability, reducing investigation times from hours to minutes. With 24×7 access to high-quality campus-wide surveillance footage, security staff can proactively deploy back-up support in the anticipation of potentially difficult situations, boosting staff’s ability to prevent incidents that could jeopardize client safety.

Leveraging the Avigilon HD Surveillance System as a training tool, management can easily extract video footage to highlight learning opportunities with staff to improve service delivery and recognize individuals who are following procedures in their ongoing effort to provide excellent care to residents. The Avigilon HD Surveillance System leverages the organization’s existing IT infrastructure and integrates seamlessly with security gate controllers for added efficiencies.